System Requirements.
To use Iris with Products you will need (i) the Products you wish to work with Iris, (ii) broadband internet access for your Products and Iris System and (iii) a supported user interface(s) to install, configure, and use Iris, to create and manage your Iris Account, and control, manage, and communicate with Iris and your Products. Your ability to use Iris and the performance of Iris may be affected by the devices you use, your internet connection, and compatible software. The devices you use to access user interfaces (such as your mobile phone, tablet, laptop, or other device) must meet system and compatibility requirements to access Iris as solely determined by us. We may update and modify system and compatibility requirements in our sole discretion. You acknowledge that system and compatibility requirements updates and modifications may result in your devices no longer being compatible with Iris. You are responsible for continuing to ensure that your devices meet updated or modified system and compatibility requirements.
Broadband Internet and Power Required for Iris Operation;
Iris not responsible for your internet or electricity. The Iris hub system needs to operate over broadband Internet connection or cellular service to send and receive information from your Products, including to use any notification, alarm event, or alert functions, so it is important that you have a reliable and working broadband connection. If Iris loses power your Iris hub may continue to operate in the home on its battery, but your Iris Service may be inoperable or limited unless you have functioning Cellular Service. Your receipt of notifications sent to you by Iris depends on your various devices and service providers (and equipment they supply you to deliver their services). We cannot and do not provide any guarantees for the availability or security of these products and services (including any equipment not provided by us). It is your responsibility to ensure that your Iris hub’s batteries have power.
Smart Device Standards.
Iris may use various open or commonly available standards or means to work with smart, or connected, devices that are also used by other systems or services in relation to smart or connected devices and products, including Z-Wave, Zigbee HA, Wi-Fi, Bluetooth, and IP devices. However, not all smart or connected devices will work with Iris, or may have limited features or functionality, even if designed to operate using these connection methods.
Uncertified Devices.
You agree we are not responsible for any failures as a consequence of attempting to register or use Uncertified Devices with Iris, even if those devices are sold by us. When you attempt to register an uncertified device with Iris, we accept no responsibility for the device’s operation and reserve the right to disconnect it from Iris. In addition, you agree we may terminate your Account without any notification or compensation or liability to you if we, in our sole discretion, believe an Uncertified Device’s operation causes an issue to Iris, your Iris Service, or with our liability to you or others.
